Privacy Policy

Last updated: July 29, 2024

This Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.

We use Your Personal data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.

Information Collection and Use

For a better experience, while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.

Log Data

We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.

Cookies

Cookies are files with a small amount of data that is commonly used as an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive. Our website uses these "cookies" to collect information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.

For more general information on cookies, please read our Cookies Policy.

Security

We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.

Service Providers

We may employ third-party companies and individuals due to the following reasons:

  • To facilitate our Service;
  • To provide the Service on our behalf;
  • To perform Service-related services; or
  • To assist us in analyzing how our Service is used.

We want to inform users of this Service that these third parties have access to your Personal Information. The reason is to perform the tasks assigned to them on our behalf. However, they are obligated not to disclose or use the information for any other purpose.

Payment Processing

When you make a purchase through our online ordering system, we use secure third-party payment processors to handle your payment information. We do not store your complete credit card information on our servers. Payment processors may collect and store payment card information in accordance with their own privacy policies and industry standards such as PCI DSS (Payment Card Industry Data Security Standard).

Analytics and Advertising

We may use third-party analytics services such as Google Analytics to help us understand how our Service is used. These services may collect information about your use of our Service and other websites. We may also use advertising services that collect information about your interests to show you relevant advertisements.

You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on available at: https://tools.google.com/dlpage/gaoptout

Data Retention

We will retain your Personal Information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.

Order information is typically retained for accounting and tax purposes for a period of seven years, or as required by applicable law.

Data Security Measures

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • Encryption of data in transit using SSL/TLS protocols
  • Secure storage of personal information on protected servers
  • Regular security audits and vulnerability assessments
  • Access controls limiting employee access to personal information
  • Regular backup procedures to prevent data loss

Your Rights

Depending on your location, you may have certain rights regarding your personal information:

  • Right to Access: You can request information about the personal data we hold about you
  • Right to Rectification: You can request that we correct any inaccurate or incomplete personal information
  • Right to Erasure: You can request that we delete your personal information in certain circumstances
  • Right to Restrict Processing: You can request that we limit how we use your personal information
  • Right to Data Portability: You can request a copy of your personal information in a structured format
  • Right to Object: You can object to our processing of your personal information in certain circumstances

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below.

Children's Privacy

Our Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we can take necessary actions to remove such information.

International Data Transfers

Your personal information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your country. We ensure that such transfers are conducted in accordance with applicable data protection laws and implement appropriate safeguards to protect your personal information.

Automated Decision Making

We may use automated systems to analyze your preferences and behavior to provide personalized recommendations and improve our services. You have the right to request human intervention in automated decision-making processes that significantly affect you.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

  • Email: privacy@brewandchai.com
  • Address: Unit 100, 11088, 126A Street, Surrey, BC, Canada, V3V0G2
  • Phone: (604) 555-0123

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. Thus, we advise you to review this page periodically for any changes. We will notify you of any changes by posting the new Privacy Policy on this page. These changes are effective immediately, after they are posted on this page.

If we make material changes to this Privacy Policy, we may notify you through email or by prominently posting a notice on our website prior to the changes taking effect.